Refund policy
Refund Policy
At Learnly, we provide digital educational products designed for instant access and immediate use.
Due to the nature of digital products, all sales are final and we do not offer refunds, returns, or exchanges once a purchase has been completed.
When you place an order, you gain immediate access to downloadable content. As a result, it is not possible to “return” the product.
Exceptions
Refunds may only be considered under the following circumstances:
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You were charged more than once for the same product (duplicate purchase)
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You did not receive access to the product after completing your purchase
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There is a technical issue that prevents you from accessing the files
If you experience any of the above issues, please contact us within 7 days of your purchase at:
info@learnly.com.co
We will review your request and resolve the issue as quickly as possible.
Customer Responsibility
Before purchasing, please ensure that you have carefully reviewed the product description and understand what is included.
By completing your purchase, you agree to this Refund Policy and acknowledge that no refunds will be issued under normal circumstances.
Contact
If you have any questions about your purchase, feel free to reach out to us at:
info@learnly.com.co
We’re here to help.